TURN CONFLICT
INTO PROGRESS

3 Smart Shifts to Handle Tense Situations

Conflict is part of working life. But that doesn’t mean it has to be messy or uncomfortable.

This short, practical guide gives you three simple mindset shifts to help you approach tense situations with more clarity, calm, and confidence. Whether you're navigating tension in a team or managing tricky one-to-ones, these ideas are easy to grasp and genuinely useful.

  • A smarter way to spot when understanding is missing

  • One small shift that brings clarity to tricky moments

  • A simple check to keep boundaries (and stress) in check

  • No drama. No overthinking. Just practical ways to move from friction to forward motion.

  • “I love what you do and your approach - your style is really lovely for us”

    Jane Drysdale, OCHRE Triangle Ltd.

  • “Some great insights, and a really useful model that will help prioritise where I put my efforts when handling resistance to change”

    Trussel Trust Participant

Download your copy now and start handling conflict in a smarter, more confident way.

Fill in the form to go to the download page!